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Medical Information & Resources

Medical Information by Illumina

Medical Information and Resources

This online resource is intended for health care providers seeking medical information about Illumina products. You can also submit a request for independent medical education grants or find educational resources.

Medical Information Requests

Do you have a question concerning an Illumina product? Contact us using the form below to receive evidence-based medical information.

Submit a Medical Information Request

Fill out the required information below and we’ll respond to your request as soon as possible.

The Illumina website may contain medical information about Illumina devices and assays that are not applicable to your country and may not be consistent with the locally approved intended use indication. For details, refer to your local package insert for the relevant product.

Health care providers may use this form to submit requests for medical and scientific information related to Illumina products. If you are a patient or caregiver, please consult with your physician.

Visit the Illumina Privacy Policy page to find detailed information about your rights and how Illumina processes personal data.

I consent to my data being processed for the purpose of responding to my inquiry and in accordance with the Illumina Privacy Policy & Privacy Notice for medical information and product complaints.

This step helps prevent unfair use of automated programs.

This field is required

Your medical inquiry has been received.

A member of the Illumina Medical Information team will be in touch soon with a response to your inquiry.

Product Usage Questions and Complaints

For questions about how to use our products, or to report a complaint, please visit our support site or email techsupport@illumina.com.

Medical Education Grants

Illumina supports grants for independent medical education. We are committed to increasing awareness of the role genomics can play in advancing precision medicine in health care.

Email IMEDgrants@illumina.com to apply.

Education and Training

Find educational resources designed for medical professionals in reproductive health, oncology, and rare diseases.

Learn More

Frequently asked questions

Explore Illumina products or see all areas of interest to find information tailored to specific fields such as oncology, reproductive health, and genetic diseases.

Find support for IVD products or IVD instruments under Manuals and Support. Visit the Documentation page for any product or instrument to download package inserts and other documents. You can also search for a particular product’s package insert on our website.

These files can be found on our Safety Data Sheet page. You can also find user guides for products and instruments on our support site.