Illumina Solutions Centers

Worldwide genomic labs that provide services and training for Illumina sequencing and microarray technology 

Profile image of a female scientist using a single pipette into a tube, two boxes of TruSight Oncology ctDNA v2 Enrichment library prep boxes on the lab bench with other NovaSeq X consumables; two scientists and a NovaSeq X instrument are blurry in the background.

Collaborate with our experts 

At our Solutions Centers, your success is our goal. Our expert Illumina technical staff provide training and services to ensure your success with Illumina technologies.

  • Hands-on training
  • Guided demonstrations
  • Workflow design and evaluation*

* Not able to travel? Ship your sample to us and our staff will help design a strategy for your application.

Illumina Solutions Center offerings

Key Illumina Solutions Center (ISC) opportunities to accelerate the journey towards successful genomics research.

Hands-on training courses

Access various interactive hands-on sequencing and microarray training courses led by fully certified Field Applications Scientists. These training courses help you identify and implement Illumina solutions based on your needs and ensure successful use of our products in your lab.

Instrument and workflow demonstrations

Receive a guided demonstration of an Illumina instrument and/or workflow of interest. Evaluate the technology and determine if it will meet your needs before you commit to purchasing. 

Try our workflows before you buy

Evaluate Illumina technology with researcher-submitted samples before purchasing through the Illumina Workflow Design and Evaluation Service. Work collaboratively with Illumina experts to define experimental parameters, evaluate workflows with your own samples, and review data to determine what solution best meets your needs. 

Meet your local team

Your regional ISC team is comprised of technical experts who will help you get started with Illumina technology. Get in touch to learn about the benefits of partnering with Illumina. 

Illumina Solutions Center locations and training options

North and South American Illumina Solutions Centers

State-of-the-art Illumina Solutions Centers, located in the United States and Brazil, offer cutting-edge Illumina technology, and provide an ideal environment for demonstrations and training sessions to optimize customer education and experience.

Locations

  • United States: Baltimore, Maryland and San Diego, California
  • Brazil: Sao Paulo

European Illumina Solutions Centers

Strategically located in the United Kingdom, Italy, Germany, and France, the Illumina Solutions Centers encompass key offerings that support the success of researchers using Illumina technology.

Locations

  • United Kingdom: Cambridge
  • Germany: Berlin
  • France: Evry
  • Italy: Milan

Asia Pacific, Middle East, and India Illumina Solutions Centers

Strategically located in major technological and business hubs in Australia, Japan, Singapore, Korea, Dubai, and India, the Illumina Solutions Centers provide complete solutions and programs to showcase the capabilities of Illumina technology.

Locations

  • Australia: Melbourne 
  • India: Bengaluru
  • Japan: Tokyo
  • Korea: Seoul
  • Singapore
  • United Arab Emirates: Dubai

China Illumina Solutions Center

The Illumina Solutions Center located in Shanghai delivers technical expertise, training, and demonstrations of Illumina technology to China’s fast-growing genomics industries.

Locations

  • China: Shanghai

Related content

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Expanding genomic capabilities in India with Solutions Center

India welcomed its first Illumina Solutions Center in Bangalore in 2023, expanding access to genomic technology in the world’s most populous country.

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European Illumina Solutions Center tour

The Cambridge, England Illumina Solutions Center offers customer-facing training and services that showcase the capabilities of Illumina technology.

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Brazil Illumina Solutions Center

This state-of-the-art facility in São Paulo, Brazil is expanding global access to genomics in Latin America.

Speak with a specialist

Want to learn more about our Solutions Center offerings? Indicate which offerings and Solutions Center locations are of interest to you.