Our partners offer a range of research automation platforms to address your laboratory's throughput needs. Automation methods are available for many of our library prep assays to help labs increase throughput and reduce turnaround time.
By using a LIMS, your lab can automate research workflows, track reagents and lots, integrate instruments, and manage samples and associated information.
Illumina Proactive is a secure and remote instrument performance and proactive support service. Our field support team can identify risks before your run, perform reagent lot tracking, maximize uptime, and improve lab efficiency.
Our team can help you stay on top of ever-changing standards and regulations. We’ll help your lab meet and maintain compliance requirements with installation, operational, and performance qualification services.
Our Product Support Services team includes highly qualified field service engineers, technical applications scientists, field application scientists, system support engineers, bioinformaticians, and IT network experts—all ready to provide expert service and support for your lab.
We offer a variety of flexible and customizable next-generation sequencing training opportunities, from hands-on training at your lab to online courses and webinars.